Course Information
Detailed Description
The ITIL® 4 Strategist: Direct, Plan and Improve course equips candidates with practical skills to foster a culture of continual learning and enhancement within the IT organization, guided by a robust strategic vision.
While some topics are specialized, others are universally applicable. Regardless of role, every individual possesses influence, even if it's limited to personal growth.
This course delves into principles, methods, and techniques universally applicable for directing, planning, and enhancing organizational processes.
Moreover, it offers practitioners a strategic approach to plan and implement continual improvements with agility and efficiency.
Who is it for?
This certification targets individuals tasked with designing, planning, evaluating, and enhancing products and services. It's also suited for those overseeing transitional changes, including the validation and release of new offerings. Additionally, managers at all levels involved in strategic direction, strategy formulation, or team development will find this course beneficia
Upcoming events and dates
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Pre-Requisites
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Learners must have an ITIL 4 Foundation certificate, or have attended and passed ITIL 4 Managing Professional Transition. ITIL v3 or previous versions of ITIL Foundation certificates are NOT a valid prerequisite.
Location
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Certification
On Passing this exam you become, ITIL Strategist: Direct, Plan and Improve.
You will develop skills and knowledge to:
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Lead and oversee organizational change effectively
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Cultivate a culture of continual improvement
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Facilitate decision-making processes
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Provide support for change management initiatives
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Mitigate disruptions during transitions
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Foster innovation while ensuring compliance
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